Betting Rules

1. General betting requirements

You must be legally permitted to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before registering, depositing money or placing a bet. TG.Casino does not suggest that its services are suitable or lawful in every location. If online gambling is restricted or prohibited where you live, you must not use the website.

You must provide accurate, current and complete information when creating and maintaining an account. An account is intended for the individual who registered it and must not be shared, transferred, sold or used by another person. You must keep your login details confidential and tell TG.Casino promptly if you believe that your account has been accessed without permission.

You must meet the applicable minimum age requirement before using the website. TG.Casino may carry out age, identity, location, payment or other verification checks before or after an account is opened. You may be asked to provide documents or information for these checks. Account features, transactions or withdrawals may be restricted while verification is incomplete.

Only one account is generally permitted per person unless TG.Casino expressly agrees otherwise. Creating duplicate accounts, using another person's account, providing misleading information or attempting to avoid account controls may result in account suspension, cancellation of bets or other action permitted under the Terms and Conditions.

Your responsibility when betting

• Read the relevant rules before playing a game or placing a bet.
• Check the stake, odds, selections, game type and other details before confirming your bet.
• Make sure you have enough available funds and do not stake money needed for everyday expenses.
• Use the website only through your own authorised account and payment method.
• Keep your account information secure and log out when using a shared or public device.
• Follow any applicable deposit, wagering, account, location and responsible gambling controls shown on the website.

You should not place a bet while affected by alcohol, medication, drugs, fatigue or strong emotions. Gambling outcomes are uncertain, and no strategy can guarantee a win. Past results, displayed statistics or suggested selections do not predict future results.

2. Placing and accepting bets

A bet is normally created when you select the relevant option, enter or confirm your stake and receive an on-screen confirmation or record. Adding a selection to a bet slip does not, by itself, mean that a bet has been accepted. You should check your account history or other confirmation provided by the website to confirm the status of a transaction.

Bets are accepted only through the methods made available on the website. TG.Casino may refuse, limit, suspend or cancel a bet where this is allowed by the applicable rules or Terms and Conditions. This may occur because of technical issues, account restrictions, suspected irregular activity, a market or game being unavailable, a pricing error, or a failure to meet an applicable requirement.

Once a bet has been accepted, it generally cannot be changed or cancelled by the player unless the relevant game rules or website feature expressly allows this. You are responsible for reviewing all bet details before confirmation. If you notice an error in your account, transaction history or bet confirmation, retain the available information and raise the issue through the support channel provided on the website.

Stakes, balances and payments

The stake shown at the time of confirmation is the amount used for the bet. You must not attempt to place bets using funds that are unavailable, reversed, unauthorised or subject to a payment dispute. A deposit or balance entry may be reviewed, delayed, reversed or removed if the payment is not successfully completed or if the transaction cannot be verified.

The balance displayed in your account is intended as a record of available funds, but technical or administrative corrections may be required. If an obvious error causes funds or winnings to be credited incorrectly, TG.Casino may correct the account record and take reasonable steps to reverse or recover the incorrect amount. You should not use funds that you know, or reasonably suspect, were credited in error.

Any applicable fees, currency conversion arrangements, transaction conditions or withdrawal requirements will be shown in the relevant website information or governed by the Terms and Conditions. You should review those details before making a deposit or requesting a withdrawal. A withdrawal may be subject to identity, payment and account checks.

3. Game rules, results and settlement

Each game may have its own rules covering eligible bets, available selections, stakes, paylines, features, rounds, multipliers, prizes and settlement. The rules displayed for the particular game apply to that game and form part of these Betting Rules. If a game-specific rule differs from a general description on the website, the applicable game rule should be followed for that feature.

Casino games are based on random outcomes or other defined game processes. Results are not influenced by previous wins or losses, the length of a playing session, the amount deposited or the identity of the player. A result that appears unusual does not, by itself, indicate that the game is malfunctioning or that a particular outcome is due.

A game round or bet is settled using the result recorded by the relevant game system. If a round is interrupted by a connection problem, device issue or session timeout, the result may still be recorded. You should check your game history or account activity before attempting to repeat an interrupted action. Repeatedly submitting the same action may create more than one bet where the system has processed each request.

Errors, interruptions and malfunctions

TG.Casino aims to display accurate game information, prices, balances and results, but no website or network can be guaranteed to operate without interruption. A bet or game round may be delayed by internet connectivity, maintenance, software faults, device settings or other technical circumstances.

If a clear error affects odds, game information, settlement or an account balance, TG.Casino may take reasonable steps to correct the error. Depending on the circumstances and the applicable rules, an affected bet may be cancelled, voided, resettled or otherwise reviewed. Where a game malfunctions and the system does not produce a valid outcome, the affected play may be treated in accordance with the game rules and Terms and Conditions.

You must not exploit a bug, weakness, delay or technical error. You must also not use software, devices, scripts or methods designed to interfere with the website, automate play without authorisation, obtain an unfair advantage or bypass account, location or security controls. Suspected misuse may lead to investigation, restrictions, cancellation of affected activity and other action permitted by the applicable terms.

Records and disputes

The records held by TG.Casino may be used to determine the status of an account, bet, game round, payment or result, subject to applicable law. If you believe that a result, stake, balance or transaction is incorrect, review the relevant account history and contact support through the channels shown on the website. Include the date, time, game or bet details and any available reference information.

Disputes will be reviewed using available account, transaction, system and game records. You should not attempt to resolve a dispute by opening another account or by withholding information. The complaint process, review arrangements and any applicable time limits are set out in the Terms and Conditions or the relevant support information.

4. Responsible gambling and account controls

Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you begin and treat that budget as the maximum amount you are prepared to lose. Do not chase losses by increasing your stakes, borrowing money or continuing to play for longer than planned.

• Set personal spending and time limits before starting a session.
• Take regular breaks and avoid playing when upset, tired or under the influence.
• Keep gambling separate from household bills, rent, debt repayments and other essential costs.
• Do not rely on gambling winnings to meet financial commitments.
• Review your betting history and account activity regularly.
• Ask for help if gambling is affecting your finances, relationships, work, health or mood.

TG.Casino may provide account tools or controls to help you manage your play. These may include deposit limits, loss or spending controls, session reminders, time limits, activity information, cooling-off options or self-exclusion. The availability, operation and effect of each control will be explained on the website. You should select controls that reflect your own circumstances and use them before gambling becomes difficult to manage.

A self-exclusion or other account restriction is an important protective measure. If you request one, you must not try to bypass it by opening another account or using another person's account. Tell support if you believe a restriction has not been applied correctly. Restrictions may affect access to games, deposits, bets and other account functions in accordance with the relevant policy.

If you think you may be gambling more than you intended, stop playing and use the responsible gambling information and support options available on the website. Independent gambling support services may also be available in Australia. Seeking help early can make it easier to regain control.

Changes to these rules

These general Betting Rules may be updated to reflect changes to games, website functions, legal requirements, security measures or operating procedures. The current version published on the website applies from the date stated or, if no date is stated, from publication. You should review the rules periodically and before placing bets. If you do not agree with an updated rule, stop using the affected service and follow the account options explained in the Terms and Conditions.