TG.Casino Terms & Conditions

1. General terms and eligibility

These Terms & Conditions form an agreement between you and TG.Casino in relation to your use of the website, account services, games and related features. They apply whether you browse the website, register an account, make a deposit, participate in a promotion or play a game. If you do not agree with any part of these terms, you must not use the website or its services.

You must be legally entitled to participate in online gambling in the place where you are located. Australian players are responsible for understanding the laws that apply in their state or territory, as well as any federal requirements that may apply. Access to the website may not be available in every location. TG.Casino may restrict or refuse access where gambling is prohibited, restricted or cannot be offered lawfully.

You must meet the minimum legal age for gambling that applies to you. You must not register or play on behalf of another person, allow another person to use your account, or assist a person who is not legally permitted to gamble. TG.Casino may ask for information or documents to confirm your age, identity, location or eligibility before allowing you to use particular services.

• You must provide accurate, current and complete information when registering and whenever information is requested.
• You must update your account details if they change or become inaccurate.
• You may only create and use one personal account unless TG.Casino expressly allows otherwise.
• You must not use the website while subject to a self-exclusion, account restriction or other gambling prohibition.
• You must not use the website for unlawful activity, fraud, money laundering or any purpose unrelated to lawful entertainment.
• You are responsible for checking that your device, internet connection and location allow you to use the website lawfully.

Changes to these terms

TG.Casino may update these Terms & Conditions from time to time to reflect changes to the website, games, legal requirements, security measures or business practices. The latest version will be made available on the website and will show the date of the most recent update where appropriate. Changes will apply from the time they are published unless a different effective date is stated. If you continue to use the website after an update, that use will generally be treated as acceptance of the revised terms. If you do not accept a change, you should stop using the services and follow the available account closure process.

2. Accounts, verification and funds

Some features may require you to create an account. You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity occurred because of a proven security failure outside your reasonable control. You must notify TG.Casino through the available support or account channels as soon as you believe that your account has been accessed without permission, that your password has been disclosed or that account information is incorrect.

TG.Casino may carry out identity, age, location, payment-method, source-of-funds or other verification checks. These checks may be required when you register, deposit, withdraw, win, request an account change or at any other time considered necessary for security, legal or operational reasons. You must provide genuine and readable information. Documents must belong to you and must not be altered, misleading or supplied for another person.

An account may be placed on hold, limited, suspended or closed while verification is incomplete or if there is a concern about security, fraud, duplicate accounts, unlawful activity, a breach of these terms or compliance with applicable requirements. Where legally permitted, transactions may be delayed while checks are completed. Any decision about an account will be made in accordance with applicable obligations and the information available at the time.

Deposits and withdrawals

You may only use a payment method that is authorised for your use. Deposits must come from an account, card or payment service held in your name, unless another arrangement has been expressly approved. You must not use stolen, unauthorised or third-party payment details. Payment providers may apply their own terms, processing requirements or fees, and you are responsible for complying with those requirements.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and you must not treat gambling as a way to solve financial difficulties. Any available deposit, wagering, loss or account controls should be considered before you play. Withdrawal requests may be subject to account verification, checks for suspicious activity, applicable payment rules and any valid product or promotion terms.

You are responsible for reviewing transaction details before confirming a deposit or withdrawal. If a payment is reversed, rejected, charged back or made without authorisation, TG.Casino may investigate the transaction and take reasonable steps to protect the account and website. You must promptly report any payment that you do not recognise.

Closing or suspending an account

You may ask to close your account at any time using the available account or support process. Account closure does not remove obligations that arose before closure, including obligations relating to unpaid amounts, verification, disputed transactions or unlawful conduct. TG.Casino may suspend or close an account where it reasonably considers that this is necessary for security, compliance, responsible gambling, protection of customers or the proper operation of the website.

3. Games, promotions and responsible gambling

Games are provided for entertainment and involve risk. Outcomes are determined by the relevant game system and, where applicable, randomised processes. You accept that results are not guaranteed and that previous outcomes do not predict future outcomes. You must not attempt to influence, manipulate or interfere with a game, result, platform or payment process.

Before playing a particular game, you should read the information and rules displayed for that game. Game rules may explain the available options, stake amounts, winning combinations, settlement method and any other relevant conditions. If a game is interrupted, the result and any affected transaction may be reviewed and resolved in accordance with the applicable game rules and operational records.

Promotions and rewards

Promotions, bonuses, rewards, tournaments and other offers may be subject to separate terms. Those terms should explain eligibility, the offer period, qualifying activity, any wagering or use requirements, expiry conditions, restrictions and the way the offer is settled. You should read the relevant promotion terms before participating. If there is a conflict between these general terms and specific promotion terms, the specific promotion terms will normally apply to that promotion to the extent of the conflict.

TG.Casino may withdraw, amend or refuse a promotion where permitted by the applicable promotion terms or where necessary to correct an error, prevent abuse, protect customers or comply with legal requirements. An offer must not be used through multiple accounts, coordinated activity, automated play, misleading conduct or any other method intended to obtain an unfair advantage.

Responsible gambling

Responsible gambling means making informed choices, setting reasonable limits and treating gambling as entertainment rather than a source of income. You should decide in advance how much time and money you can afford to spend, keep your stakes within that plan and stop when your limit is reached. Never chase losses, borrow money to gamble, gamble to recover financial problems or continue playing because you believe a win is due.

• Set a budget before you begin and do not increase it to recover losses.
• Use any available deposit, spend, session or loss controls that suit your circumstances.
• Take regular breaks and avoid playing when upset, tired, intoxicated or under pressure.
• Do not hide gambling activity from people who may be affected by it.
• Consider account closure or self-exclusion if gambling is no longer enjoyable or controlled.
• Seek independent help from an appropriate gambling support service if gambling is causing concern.

If you ask for a restriction, cooling-off period, self-exclusion or other responsible gambling measure, TG.Casino may apply the request in accordance with the relevant process. You must not try to avoid a restriction by creating another account or using another person's account. If you believe you may have difficulty controlling your gambling, stop playing and seek support before using the website again.

4. Acceptable use, privacy and legal responsibility

You must use the website lawfully, honestly and respectfully. You must not copy, modify, reverse engineer, scrape, disrupt or overload any part of the website. You must not introduce malicious software, attempt to bypass security, access another person's account, use automated tools without permission or interfere with the availability, integrity or operation of the services.

Website content, including text, graphics, logos, software, game materials and design elements, may be protected by intellectual property rights. Unless you have permission or the law allows it, you must not reproduce, publish, distribute, sell or commercially exploit that content. You may use the website for personal, lawful and non-commercial purposes in accordance with these terms.

Privacy and communications

Information collected through the website may be handled in accordance with the applicable privacy policy. This may include information needed to operate an account, process payments, verify identity, provide customer support, improve services, prevent fraud and meet legal or regulatory obligations. You should read the privacy policy to understand how information may be collected, used, stored and disclosed.

Where permitted and where you have provided the relevant permission, TG.Casino may send service messages, account notices or marketing communications. You can manage certain communication preferences through the available settings or by using the method provided in the communication. Important service, security or legal messages may still be sent when necessary to manage your account.

Availability, errors and limitations

TG.Casino aims to keep the website accurate, secure and available, but continuous or error-free operation cannot be guaranteed. Access may be interrupted by maintenance, technical faults, network problems, payment-provider issues, events outside reasonable control or legal requirements. Information displayed on the website may occasionally contain errors, and corrections may be made when identified.

To the extent permitted by law, TG.Casino is not responsible for loss caused by your misuse of the website, inaccurate information supplied by you, failure to protect your login details, unauthorised access resulting from your conduct, interruptions outside reasonable control or your failure to follow these terms and the relevant game or promotion rules. Nothing in these terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law.

Applicable law and questions

These terms are intended to operate subject to the laws and mandatory consumer protections that apply to you. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived.

If you have a question about these Terms & Conditions, your account, a transaction, a game or a promotion, use the customer support or help channels made available on the website. Please provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. These terms should be read together with the privacy policy, responsible gambling information, game rules and any applicable offer terms.